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  • Appeals

    How to make an appeal

    If you are refused a visa the UK Border Agency will send you a refusal notice which states if you have the right of appeal and how to make an appeal. The UK Border Agency has produced guidance explaining who has the right of appeal which can be found on the UK Border Agency website.

    Where to send appeals

    You may send appeals to either:
    Asylum and Immigration Tribunal
    PO Box 7866
    Loughborough
    LE11 2XZ

    or

    UK Border Agency
    British High Commission
    Pretoria
    PO Box 13611 or 13612
    Hatfield, 0028

    Please do not send your appeal to both addresses.

    How long does the appeals process take?

    The UK Border Agency has no control over when your appeal will be heard. It can take some time and depends on a number of things. This can include the type of case (visitor, settlement) and whether you have asked for the case to be heard orally, so your sponsor can give evidence. Visitor appeals are usually heard within 6 months of being lodged; for other categories, including settlement, it can take up to 9 months.

    Where can I get independent advice?

    You can contact the Immigration Advisory Service. The Immigration Advisory Service is a voluntary organisation independent of government that can provide confidential advice for you and your representatives.

    The Immigration Advisory Service can help you decide whether or not to make an appeal. It can also represent you at a hearing.

    You may be entitled to have your representative paid for by the Legal Services Commission's Community Legal Service (CLS). To find out if you qualify for this funding pleas contact:

    Legal Services Commission
    85 Gray's Inn Road
    London
    WC1X 8TX
    United Kingdom

    Telephone (+44) (0) 845 608 1122

    Please do not send your appeal to the Legal Services Commission. You should always send your appeal to Immigration Advisory Service or to the UK Border Agency at the British High Commission where your visa application was refused.

    What happens if I win my appeal?

    The UK Border Agency at Pretoria will aim to write to you within 3 weeks from the date they receive the immigration judge's reasons for allowing your appeal (called the determination). We will not write to you and cannot process your case until we get our copy of the determination from official sources. All determinations are sent from the Asylum and Immigration Tribunal to the UK Border Agency in the United Kingdom, who then send it to South Africa. It can take several weeks before this arrives with the visa officer at Pretoria.

    You should allow at least 6 weeks from the date, you or your representative, received your copy of the determination before you contact the UK Border Agency at Pretoria. Please do not contact us before this time. If you have not heard from us after 6 weeks of receiving your determination, please contact us in the following ways:-

    Email: pta.visaenquiries@fco.gov.uk - this is our preferred and the most efficient form of communication
    Fax: (+27) 12 4217888

    You must:
    • Mark your correspondence 'Appeal Allowed'
    • Include your application reference number (on the original refusal notice)
    • Your appeal reference number (top right hand corner of the determination letter)
    • The name of the place in the UK where your appeal was heard (top left hand corner of the determination)

    Please note: To save you time and money - do not contact the Asylum and Immigration Tribunal or the Immigration Enquiry Bureau about your appeal after you have received your determination. They will not be able to issue you with a visa or deal with your enquiry.
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