|Call centre information
VFS operates a call centre to answer your questions about the visa application process but cannot provide immigration advice.To find out how your application is progressing, see the Track your application page.
For enquiries please contact our call centre, who will provide information through a telephone enquiry service.
Telephone: +27 (0) 861 837 221
Office hours: Monday - Friday 08:00-17:00
Telecom provider rate per minute (if calling from within South Africa)
|Cell C ZAR
|The call rates are subject to change and may vary depending on specific user’s telecom package. These rates include VAT.
International calling rates will be applicable for +27 11 3996373
Please note: Calls received at the UK Border Agency at the British High Commission will be re-directed to the call centre.